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User-empathetic Usability/UX Designer passionate about designing user-centered real-world solutions.
I have more than 10 years in experience with Design in different levels as Process, Project and People.
Work experience
Design Experience Director
Usability Lead
I am known for delivering memorable user experiences and user interfaces within the healthcare sector while devising scalable UX solutions utilising user-centered strategies and employing user requirement analysis, design thinking, storytelling, concept design, prototyping, and usability evaluation to develop user-friendly digital offerings. Selected Achievements:
• Developed career path for designers and advocated ownership of content design; supporting overall business strategy.
• Spearheaded usability program focused on patient safety; creating human factors innovation strategies to evaluate system through an agile methodology.
Philips Experience Design
Senior User Experience Designer
Guided Blu Design team toward creating innovative end-to-end experiences for Philips; ensuring disruptive and seamless journeys for users in healthIT that met user/enterprise needs.
Hero99 at Philips
Experience Lead
At Solyos IT Solutions I developed and mentored a design team to deliver UX solutions, design great services, and ensure great customer experiences. During my tenure, I established overall design processes and research methodologies while pioneering innovative projects for usability strategy, UX metrics, qualitative/quantitative evaluation processes, and field research focused on customer satisfaction. In addition, I coordinated the design team activities and compiled outcome reports while leveraging my business communication expertise to facilitate workshops and problem-solving sessions.
Solyos IT Solution Information Technology & Services